Question 1

Do you require advance payment for bookings?

Accepted Answer

Yes, we require an advance payment or booking fee to confirm your appointment. This secures your slot and helps us manage our schedule efficiently. Please note that all advance payments are strictly non-refundable, regardless of the reason for cancellation.

Question 2

What is your cancellation or reschedule policy?

Accepted Answer

Cancellations or rescheduling can be done only before 180 days or 90 days from the scheduled service date. After this period, requests for cancellation or changes will not be accepted. We recommend informing us well in advance to avoid inconvenience.

Question 3

When should I arrive for my appointment?

Accepted Answer

We request all clients to arrive at least 30 minutes before their scheduled appointment time. This allows for smooth coordination, preparation, and ensures you receive the best possible experience without any time constraints.

Question 4

Do you accept in-hand cash payments?

Accepted Answer

Yes, we accept in-hand cash, along with other payment methods such as online payments via PayU and other digital gateways. Kindly confirm your preferred payment mode while booking.

Question 5

Will you use my makeover photos on social media or your website?

Accepted Answer

Yes, we may use makeover photographs for promotional purposes on our social media handles or website, but only after obtaining your explicit consent during or after the service. We respect your privacy and will never use your images without permission.

Question 6

Are there any specific rules for students enrolled in the Belleza Academy?

Accepted Answer

Yes. All students of Belleza Academy are expected to:
 • Be punctual and attend classes on time
 • Maintain discipline and avoid loud or disruptive behavior
 • Respect instructors and fellow students
 We are committed to creating a professional and respectful learning environment for everyone.

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9002 539 663